Score tier analysis by category
AI Visibility Score tiers — Chicago service businesses
Category pattern: HVAC has the highest AI Overview trigger rate in home services — 97% of cost queries generate an AI response, yet the category average is 34. The critical differentiator is service area data: businesses that define service areas in schema and directories outperform those without by an average of 28 points.
| Score tier | Score range & share | AI engine presence | What this tier has / lacks |
| Top tier |
58–72 ~9% of Chicago HVAC businesses |
ChatGPTAI OverviewsPerplexity |
- Present in 42+ of 52 citation sources
- Organization + Service schema deployed
- Service areas defined in structured data
- Consistent NAP across all directories
|
| Mid tier |
35–52 ~30% of Chicago HVAC businesses |
AI Overviews only |
- Present in 20–35 of 52 sources
- GBP complete, no Organization schema
- NAP inconsistencies across 3–8 sources
- Service areas not structured
|
| Bottom tier |
12–34 ~61% of Chicago HVAC businesses |
Not appearing |
- Missing from 60–80% of citation sources
- No schema markup of any type
- Multiple NAP variants across web
- Content not structured for AI extraction
|
Category pattern: PI law is the top-ranked vertical for AI citation displacement. AI engines generate direct firm recommendations for queries like "best personal injury lawyer Chicago." Firms with attorney profiles, bar citations, and verdict records in structured schema score 27 points higher than those with generic copy.
| Score tier | Score range & share | AI engine presence | What this tier has / lacks |
| Top tier |
60–74 ~12% of Chicago PI firms |
ChatGPTAI OverviewsPerplexity |
- Avvo, Martindale-Hubbell, FindLaw profiles active
- Attorney schema with bar admission data
- Practice area pages — specific, not generic
- Case result data in structured content
|
| Mid tier |
38–54 ~29% of Chicago PI firms |
ChatGPTAI Overviews |
- 1–2 legal directories active
- No attorney-level schema markup
- Practice pages exist but lack specifics
- Missing from aggregator data sources
|
| Bottom tier |
14–34 ~59% of Chicago PI firms |
Not appearing |
- No legal directory presence
- Generic "we handle all cases" copy
- No schema of any type deployed
- Attorney identity unverifiable by AI systems
|
Category pattern: Roofing is the weakest-performing category across all Chicago assessments. The dominant failure is entity fragmentation — the same contractor operating under multiple name variants across different directories. Top-tier businesses reach that threshold almost exclusively through manufacturer certifications (GAF, CertainTeed) that create independent third-party entity citations.
| Score tier | Score range & share | AI engine presence | What this tier has / lacks |
| Top tier |
54–66 ~5% of Chicago roofing contractors |
AI OverviewsPerplexity |
- Manufacturer certification creates third-party citation
- Single consistent business name everywhere
- Organization schema with license numbers
- BBB accreditation indexed by AI crawlers
|
| Mid tier |
32–48 ~22% of Chicago roofing contractors |
AI Overviews only |
- GBP established, 2–3 name variants in use
- Present in 15–25 citation sources
- No structured data on website
- Missing from manufacturer directories
|
| Bottom tier |
10–28 ~73% of Chicago roofing contractors |
Not appearing |
- Multiple business name variants in use
- Address inconsistencies across directories
- Missing from most industry sources
- Zero schema markup
|
Category pattern: Plumbing emergency queries are among the highest AI Overview trigger categories. Service area definition is the critical differentiator: plumbers with structured service area data in schema and directory entries outscore those without by an average of 28 points.
| Score tier | Score range & share | AI engine presence | What this tier has / lacks |
| Top tier |
58–70 ~8% of Chicago plumbers |
ChatGPTAI Overviews |
- Service areas defined in LocalBusiness schema
- License numbers in structured data
- Present in 40+ citation sources
- Emergency availability clearly structured
|
| Mid tier |
34–50 ~27% of Chicago plumbers |
AI Overviews only |
- GBP complete, HomeAdvisor / Angi listed
- No schema on website
- Service areas not structured
- Missing from plumbing-specific directories
|
| Bottom tier |
12–30 ~65% of Chicago plumbers |
Not appearing |
- Fewer than 15 citation sources present
- No schema markup
- Inconsistent phone numbers across web
- Website copy not AI-extractable
|
Category pattern: Every chiropractic treatment query triggers an AI Overview — 100% trigger rate. Practices with condition-specific educational content in structured HTML (not PDFs) score 22 points higher on average. YMYL trust signals — licensed practitioner credentials, clinic accreditation — are the primary AI citation differentiator in this category.
| Score tier | Score range & share | AI engine presence | What this tier has / lacks |
| Top tier |
60–70 ~9% of Chicago chiropractic practices |
ChatGPTAI OverviewsPerplexity |
- Physician schema with license and credentials
- Condition-specific pages in crawlable HTML
- Healthgrades, Zocdoc, Vitals profiles active
- NPI number cited across health directories
|
| Mid tier |
36–52 ~28% of Chicago chiropractic practices |
AI Overviews only |
- GBP and 1–2 health directories active
- Single services page, not per condition
- Credentials not in structured data
- Missing from NPI health aggregators
|
| Bottom tier |
12–32 ~63% of Chicago chiropractic practices |
Not appearing |
- No health directory presence
- Practitioner identity unverifiable to AI systems
- PDF-based content — not AI-extractable
- No schema of any type
|
Category pattern: Entity fragmentation is the defining failure in pest control. Businesses operating under multiple name variants split their citation footprint across names, preventing AI systems from consolidating a single trustworthy entity. Single-identity businesses score 31 points higher on average.
| Score tier | Score range & share | AI engine presence | What this tier has / lacks |
| Top tier |
50–62 ~6% of Chicago pest control companies |
AI OverviewsPerplexity |
- Single business name used across all sources
- State pesticide license in structured data
- Pest-specific service pages (bed bugs, rodents, etc.)
- Present in HomeAdvisor, Angi, Thumbtack, BBB
|
| Mid tier |
30–46 ~21% of Chicago pest control companies |
AI Overviews only |
- GBP established, 2–3 name variants in use
- Generic "all pests" service page
- No schema markup
- Missing from most aggregator sources
|
| Bottom tier |
10–26 ~73% of Chicago pest control companies |
Not appearing |
- 3+ business name variants across directories
- Missing from 70%+ of citation sources
- No license data anywhere on web
- Zero structured data
|
Category pattern: AI engines apply the highest trust threshold to addiction treatment. Facilities with CARF or Joint Commission accreditation cited in structured schema score 27 points higher than those without. Accreditation is not optional in this category — it is the primary AI citation signal.
| Score tier | Score range & share | AI engine presence | What this tier has / lacks |
| Top tier |
58–68 ~10% of Chicago treatment centers |
ChatGPTAI Overviews |
- CARF or Joint Commission accreditation in schema
- Licensed clinical staff profiles with credentials
- SAMHSA directory listing active
- Insurance accepted — structured and crawlable
|
| Mid tier |
36–52 ~28% of Chicago treatment centers |
AI Overviews only |
- State licensed but not in structured data
- Staff pages exist, no credential schema
- Missing from SAMHSA and NAATP directories
- GBP established
|
| Bottom tier |
12–32 ~62% of Chicago treatment centers |
Not appearing |
- No accreditation citations anywhere
- Clinical credentials not in any structured form
- AI systems cannot verify facility trust level
- Missing from all health aggregator sources
|
Category pattern: Generic "we do everything" practices fail the AI extractability test. AI engines treat procedure specificity as an E-E-A-T signal — practices with individual pages per procedure and board-certified surgeon profiles in MedicalOrganization schema score significantly higher than those with a single services page listing 20+ treatments.
| Score tier | Score range & share | AI engine presence | What this tier has / lacks |
| Top tier |
62–74 ~11% of Chicago cosmetic practices |
ChatGPTAI OverviewsPerplexity |
- Board certification in MedicalOrganization schema
- Individual procedure pages — not a list page
- RealSelf profile active and indexed
- Surgeon NPI number cited across directories
|
| Mid tier |
36–54 ~30% of Chicago cosmetic practices |
AI Overviews only |
- GBP and 1–2 health directories active
- Single services page listing all procedures
- Surgeon credentials on About page, not structured
- No schema markup
|
| Bottom tier |
14–32 ~59% of Chicago cosmetic practices |
Not appearing |
- Practitioner identity unverifiable by AI systems
- Generic copy with no procedure specificity
- Missing from RealSelf, Healthgrades, Zocdoc
- Zero schema, zero structured credentials
|
Category pattern: Criminal defense searches are high-urgency — someone who needs a DUI attorney at 11pm uses AI to find a name fast. Attorneys with Avvo, Martindale-Hubbell, and SuperLawyers profiles indexed by AI engines average 19 points higher than those without third-party legal directory presence.
| Score tier | Score range & share | AI engine presence | What this tier has / lacks |
| Top tier |
56–68 ~9% of Chicago criminal defense firms |
ChatGPTAI Overviews |
- Avvo, Martindale-Hubbell, SuperLawyers all active
- Attorney schema with bar number and admissions
- Practice-specific pages (DUI, felony, misdemeanor)
- 24/7 availability in structured schema
|
| Mid tier |
32–48 ~27% of Chicago criminal defense firms |
Perplexity only |
- 1 legal directory active (typically Avvo)
- Practice areas listed — not individual pages
- Bar admission not in structured data
- Missing from Martindale and SuperLawyers
|
| Bottom tier |
12–28 ~64% of Chicago criminal defense firms |
Not appearing |
- No legal directory presence
- Attorney identity unverifiable by AI systems
- Generic criminal defense homepage copy
- Zero schema markup
|